Requests are not contracts
Submitting a questionnaire, receiving a reference number, or exchanging email does not accept a project or authorize work. A project begins only after availability, deliverables, exclusions, price, timing, payment terms, client responsibilities, and the legal service provider are confirmed in writing and any required payment has cleared.
Scope and timing
Each package is limited to the deliverables stated on the Services page and the accepted written scope. Delivery time begins only after required payment, content, assets, approvals, and access are received. Client delays, new requirements, third-party failures, or work outside scope may change the schedule and price.
Payment
Fixed-price entry services may require payment in full before work begins. Other services generally require the listed deposit, with the balance due before public launch, editable-file transfer, or final handoff. Third-party costs require written approval and advance client funding. No payment is collected through the intake form.
Revisions and additional work
One reasonable revision round is included only where the package says so. Corrections that bring work into the accepted scope are not treated as new scope. New concepts, new pages, new formats, expanded content, or requests made after approval may require a written change order, additional fee, and revised schedule.
Cancellation and refunds
Before work begins, a project may be cancelled subject to non-refundable expenses already approved or incurred. After work begins, payments cover reserved time and completed work and are refundable only to the extent required by law or stated in the accepted agreement. If the provider cancels without delivering the paid scope, the unearned portion will be returned.
Client assets and approvals
The client confirms that it is authorized to provide and use submitted names, logos, photos, text, reviews, recordings, data, and access. The client is responsible for factual claims, required disclosures, licenses, and final approval. Passwords and sensitive records must not be sent through public forms or ordinary email.
Ownership and portfolio use
Ownership of final, paid custom deliverables transfers only as stated in the written agreement and after all balances clear. Pre-existing tools, templates, methods, fonts, software, and licensed third-party assets remain subject to their existing ownership and licenses. No client work will be shown publicly without permission where confidentiality or the agreement prevents it.
No guaranteed outcome
Services do not guarantee leads, sales, revenue, rankings, platform approval, fundraising, legal compliance, or uninterrupted third-party systems. The provider will deliver the accepted work with reasonable care, but business decisions and final use remain the client's responsibility.
Provider identity
Knyton LLC has not yet been formed. Until a legal entity is formed and named in an agreement, the written scope, invoice, and payment record will identify the actual individual service provider.