Service terms
These public terms describe the starting rules for founder-led services. An accepted written scope or service agreement controls the exact project.
Submitting a questionnaire, receiving a reference number, or exchanging email does not accept a project or authorize work. A project begins only after availability, deliverables, exclusions, price, timing, payment terms, client responsibilities, and the legal service provider are confirmed in writing and any required payment has cleared.
Each package is limited to the deliverables stated on the Services page and the accepted written scope. Delivery time begins only after required payment, content, assets, approvals, and access are received. Client delays, new requirements, third-party failures, or work outside scope may change the schedule and price.
Fixed-price entry services may require payment in full before work begins. Other services generally require the listed deposit, with the balance due before public launch, editable-file transfer, or final handoff. Eligible standardized packages may be purchased after a short intake through Stripe-hosted Checkout. Custom, deposit-based, and access-dependent services receive a Stripe-hosted invoice after the written scope is accepted. No payment-card or bank-account details are collected through the intake form or Knyton.com. Payment is considered received only after Stripe confirms that the funds have cleared. Charges may appear on the customer's statement as KNYTON. Third-party costs require written approval and advance client funding. Billing questions should be sent to accounts@knyton.com.
One reasonable revision round is included only where the package says so. Corrections that bring work into the accepted scope are not treated as new scope. New concepts, new pages, new formats, expanded content, or requests made after approval may require a written change order, additional fee, and revised schedule.
Before work begins, a project may be cancelled subject to non-refundable expenses already approved or incurred. After work begins, payments cover reserved time and completed work and are refundable only to the extent required by law or stated in the accepted agreement. If the provider cancels without delivering the paid scope, the unearned portion will be returned. Cancellation and refund requests must be sent to accounts@knyton.com and should include the invoice number or Knyton payment reference. Approved refunds are returned through the original payment method when available.
The client confirms that it is authorized to provide and use submitted names, logos, photos, text, reviews, recordings, data, and access. The client is responsible for factual claims, required disclosures, licenses, and final approval. Passwords and sensitive records must not be sent through public forms or ordinary email.
Ownership of final, paid custom deliverables transfers only as stated in the written agreement and after all balances clear. Pre-existing tools, templates, methods, fonts, software, and licensed third-party assets remain subject to their existing ownership and licenses. No client work will be shown publicly without permission where confidentiality or the agreement prevents it.
Services do not guarantee leads, sales, revenue, rankings, platform approval, fundraising, legal compliance, or uninterrupted third-party systems. The provider will deliver the accepted work with reasonable care, but business decisions and final use remain the client's responsibility.
Knyton LLC has not yet been formed. Until a legal entity is formed and named in an agreement, the written scope, invoice, and payment record will identify the actual individual service provider.
Knyton Business Services is an incubated revenue operation directly under Knyton. The Vendor Readiness Starter Pack and optional follow-on services provide administrative, research, document-preparation, organizational, and proposal-support work for established U.S. janitorial and commercial-cleaning businesses. Knyton does not guarantee contract awards, determine legal eligibility, act as a government agency, issue certifications, or provide legal, tax, or accounting advice. Customers remain fully responsible for verifying, approving, signing, and submitting all information and representations. Official government registrations and assistance programs may be available directly from issuing authorities at no charge. Knyton charges only for optional preparation, organization, research, drafting, and human review.
Payment for Vendor Readiness occurs only after Knyton accepts the engagement following fit review. The delivery clock begins only after payment clears and complete information and documents are received. One consolidated revision round is included. Unsupported claims are excluded from deliverables.